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FreeSWITCH Dialer - Importing CDR Logs

Submitted by Alexandru Nedelcu on Fri, 02/20/2009 - 12:09
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Following our first tutorial, this tutorial teaches you how to properly mine the logs provided by FreeSWITCH. With CDR logs you can have reports with calls duration, with how many customers haven't answered their phone, and the reasons for not answering.

FreeSwitch - Tips for Creating a Dialer

Submitted by Alexandru Nedelcu on Mon, 01/19/2009 - 13:27
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FreeSWITCH - Tips for Creating a Dialer

We are trying to migrate one of our existing Asterisk setups to FreeSWITCH. These are some tips to walk you thorough the hard part of learning the inners of FreeSWITCH for creating a simple dialer.

As you will learn, FreeSWITCH is a little overwhelming, while being flexible and easy to use.

Being a software developer, I prefer the flexibility of a programming language, rather than working with XML configuration files. Fortunately the standard FreeSWITCH distribution comes with both a SpiderMonkey engine (javascript) and Lua embeded. And it works great for our needs.

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